DermTrustThe mole that changed shape.
The flare that comes back.
We examine both.
847 verified patient reviews. Filtered by your exact concern. Timestamped, unedited, and linked to confirmed appointments.
What brings you in today?
We'll show you reviews from patients with the same concern.
847
Verified Reviews
4.91
Avg. Rating
94%
Follow-Up Rate
< 4hr
Response Time
How DermTrust compares
to city averages
Anonymized benchmarks drawn from 12 dermatology practices in the metro area. Updated quarterly. No cherry-picking.
Board-Certified Physicians
All 4 physicians hold active ABMS board certification
Avg. Appointment Response Time
New patient inquiries answered within business hours
Follow-Up Contact Rate
Post-procedure check-in within 7 days of visit
Biopsy Result Turnaround
Partnered with same-day pathology lab network
Verified Patient Review Score
Based on 847 verified visit reviews since 2021
Same-Week Urgent Slot Availability
Urgent concern slots reserved daily for new patients
City averages sourced from public health directory data and patient-reported surveys. Last updated February 2026.
Unedited. Timestamped.
Verified.
Every review below is linked to a confirmed appointment. We don't curate — we verify.
4.91
Avg. Rating
98%
Would Return
Melissa Hargrove
Jan 14, 2026
"I came in with a mole on my shoulder that had changed shape. Every other provider I called had a 6-week wait. DermTrust saw me in 48 hours. Dr. Reyes examined it under dermoscopy, explained exactly what she was seeing in plain language, and had biopsy results back to me in 3 days. Benign — but I finally had an answer instead of a waiting room."
Biopsy results in 3 days
43 days ago
Jordan Calloway
Feb 2, 2026
"I've had cystic acne since I was 16. I'm 29 now and had basically given up. My previous derm prescribed the same thing for 4 years. Dr. Patel spent 40 minutes with me on the first visit — actually asked about my sleep, stress, diet. Left with a completely different protocol. Three months in, first clear skin of my adult life."
First clear skin in 13 years
24 days ago
Priya Venkataraman
Jan 28, 2026
"I was nervous about cosmetic procedures — I didn't want to look done. Dr. Nguyen spent the first appointment just educating me. No pressure to book anything. She showed me before/after photos from real patients with my skin tone, explained the gradual approach, and let me decide. That honesty sold me more than any promotion could."
No pressure, full education first
29 days ago
Marcus Webb
Dec 19, 2025
"My rosacea was dismissed as "sensitive skin" for years. Dr. Reyes diagnosed it in the first 10 minutes, identified my specific triggers from a detailed intake form I filled out before the appointment, and had me on a targeted protocol within a week. The 7-day follow-up call from the nurse actually happened — I nearly fell out of my chair."
Diagnosed in 10 minutes after years of dismissal
69 days ago
Aaliyah Osei-Mensah
Feb 10, 2026
"As a Black woman, I've had providers minimize my hyperpigmentation and scarring as "cosmetic." Dr. Patel treated it as the medical concern it is. She has extensive experience with melanin-rich skin and it shows in every recommendation. I wish I'd found this practice years ago."
Melanin-rich skin expertise
16 days ago
Thomas Keller
Jan 5, 2026
"Came in for a full-body skin check — first one I'd ever had at 51. The exam was thorough, they photographed everything for baseline comparison, and flagged two spots for monitoring. The wait was slightly longer than expected but the care was worth it. Will be back every year."
First full-body check at 51
52 days ago
Use the filter at the top to see reviews matched to your specific concern
Every step, visible.
Nothing hidden.
Patients who understand the process report less anxiety and better outcomes. Here's exactly what happens.
You book — online or by phone
New patient forms are sent via secure portal 48 hours before your visit. We review your concern, medication list, and previous treatment history before you walk in the door. Your time is not spent on paperwork in the waiting room.
Board-certified examination
A physician — never a PA or NP on first visit without your consent — examines your concern using dermoscopy where indicated. If a mole is involved, every lesion is photographed and logged in your permanent record for longitudinal comparison.
Your diagnosis, in plain language
We don't hand you a printout and leave. The physician walks you through what they found, what it means, what it isn't, and what happens next. Questions are expected. Patients who ask more questions get better outcomes — we've built our intake process around that fact.
Treatment begins — same visit when possible
If your treatment plan includes an in-office procedure — biopsy, excision, injection, laser — we perform it today if clinically appropriate. No second appointment for what can be done now. If labs are needed, our pathology partner returns results in 3.2 days on average.
Follow-up that actually happens
Within 7 days of your visit, a clinical team member calls or messages to check in — not a survey, a real conversation. If results are pending, we update you the moment they arrive. 94% of our patients receive this follow-up contact. The 6% are patients who explicitly opt out.
Questions to bring
to your first derm visit
Patients who arrive with specific questions get more out of their appointments. This checklist was built from 847 patient conversations — the questions that changed diagnoses, surfaced better options, and started real treatment.
Is this mole something I should watch, or remove now?
What's the difference between this treatment and the one I read about online?
How long before I see results — and what does "no improvement" look like?
Do I need a patch test before this prescription?
What should I avoid for 48 hours after this procedure?
+3 more questions in the full PDF
Get the Full Checklist
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